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Please consult your
professional organisation for information
on continuing education credit points. |
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Acute Trauma Counselling
General
course description
Trauma is a consequence of crisis which
impacts on the well-being of individuals
or groups. This one day course is aimed
at presenting information about, and strategies
for, assisting adults on a one-on-one basis
who have experienced acute stress reactions
to traumatic events in the general community
or work setting. The focus will be on acute
trauma counselling interventions rather
than longer term trauma treatment and psychotherapy
Topics
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Understanding
stress, crisis and trauma |
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Trauma assessment |
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Reactive and pathological
factors influencing trauma |
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Model of trauma recovery |
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Features of acute
trauma counselling |
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Trauma counselling
strategies |
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Key strategy approach |
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Pitfalls
to avoid |
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Vicarious traumatisation |
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Managing compassion
fatigue |
Length
of course: 1 day: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 50
Materials
provided: Handout of power point
presentation, certificate of attendance
at the course. |
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Assisting Individuals
in Crisis
General
course description
Assisting individuals in Crisis will be of particular interest for your peers. The course introduces the SAFER-R model of which you are aware is being used by a range of emergency services. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention.
Topics
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Role of individual crisis intervention in a comprehensive CISM program |
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Terms and concepts relevant to the study of crisis |
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Traumatic stress and crisis intervention |
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Crisis communication techniques |
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Psychological reactions to crisis and trauma |
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SAFER-R protocol for individual crisis intervention |
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Common problems encountered while working with individuals in crisis. |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 40
Materials
provided: Handout of power point
presentation, certificate of attendance
at the course. |
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CISM: Advanced Group Crisis Interventions
General
course description
The CISM Advanced Group Intervention course
is designed to provide the latest information
on Critical Incident Stress Management interventions
and post-trauma syndromes. It broadens the
knowledge basis of the CISM Basic Group
Intervention course. There is focus on complex
and difficult situations including a half-day
on CISM response in large scale, disaster
situations. Emphasis is also given to the
assessment of situations and planning of
interventions that are appropriate to the
needs of the target population.
It is expected that participants
will have experience in this field and they
will be encouraged to share their knowledge
with others in the course.
This course is approved
by the International Critical Incident Stress
Foundation.
Applicants must have attended
an approved CISM Basic Group Interventions
course.
Topics
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The nature
of crisis intervention: history and
aims |
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CISM: rationale,
scope, time frames |
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Identification of
traumatic stress reaction; assessment
exercise |
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Difficult debriefings |
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Process skills in
debriefings/defusings |
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Multiple event debriefings |
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Line of duty death |
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CISM in disasters |
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Comprehensive CISM
approach to complex situations |
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CISM support for
team members |
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Compassion fatigue |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 100
Materials
provided: Handout of power point
presentation, ICISF text book, certificate
of attendance at the course. |
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CISM: Group Crisis Interventions
General
course description
This course is designed to present the core
elements of a comprehensive, systematic
and multi-component crisis intervention
curriculum. It describes a wide range of
services including pre and post incident
crisis intervention, on-scene support services,
individual support, small group meetings
(defusings and debriefings), interventions
after large scale traumatic events (demobilisations
and crisis management briefings), significant
other support, follow-up and referral. This
course specifically prepares participants
to provide several of these interventions
including defusings, debriefings, demobilisations
and crisis management briefings. There are
demonstrations and skills practice sessions
to this effect.
In addition to the above,
the research evidence for CISM is given.
Also, there is a description of the providers
of CISM services (including peer support)
and the way they work together.
This course is open to
people with an interest in and/or responsibility
for managing psychological trauma in the
workplace or the community. This includes
emergency service personnel, health workers
(such as nurses, doctors) welfare workers,
defence force personnel, administrators,
pastoral care workers, counsellors, psychologists
and social workers. Students of these disciplines
are welcome.
This course is approved by the International
Critical Incident Stress Foundation
Topics
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Definitions
of stress, cumulative stress, critical
incident stress and PTSD |
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Critical incidents |
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CISM: an overview |
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CISM service providers:
a partnership of mental health practitioners,
peers and clergy |
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Demobilisations |
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Crisis management
briefings |
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Defusing of small
groups; demonstration |
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Debriefing: demonstration
and skills practice session |
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Incident assessment
and post-incident activities |
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The research
evidence for CISM |
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Team member support |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 100
Materials
provided: Handout of power point
presentation, ICISF text book, certificate
of attendance at the course. |
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CISM: Disaster Response
General
course description
This course describes early intervention
planning and support following disasters.
It includes individual support, group interventions,
large group information sessions and family
services. It is designed for police, fire,
ambulance and state emergency service personnel,
nurses, doctors, mental health professionals,
counsellors, pastoral care workers, officers
of municipalities and government as well
as staff from business and industry.
The course includes a
description of the various interventions
with emphasis on the necessity for careful
assessment in order that the appropriate
support is offered to the appropriate people
at the appropriate time. Participants will
undertake skills practice in the interventions
as well as interactive exercises in planning
and executing a support plan for a large
number of people or an organisation.
Topics
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Foundations
of disaster management |
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Typology of disasters |
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Community response
to disaster |
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Workplace response
to managing disasters |
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CISM interventions
in a disaster |
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Organising a CISM
response; planning exercise |
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Supporting the CISM
team |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 100
Materials
provided: Handout of power point
presentation, certificate of attendance
at the course. |
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Compassion Fatigue
Restoring Personal and Professional Balance
General
course description
This one day workshop will provide participants
with a creative opportunity to take time
out and reflect on their personal and professional
experiencing of living, enjoying and working
in the world. Exploring current theories
and individual experiences as well and raising
self awareness to locating the function
of stress within life will be undertaken.
Sharing the various challenges, changes
and reflecting on lessons learned will also
be invited.
Topics
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Current
theory on compassion fatigue, stress
and burnout |
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The experience of
vicarious traumatisation |
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Exploring the impact
of compassion fatigue |
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Reflecting systemically
on the interface between personal and
professional roles |
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Location of stress
within self |
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Examining the challenges,
changes and lessons in work and home
practices |
Length
of course: 1 day: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 25
Materials
provided: Handouts, certificate of
attendance at the course. |
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Establishing and Maintaining
CISM Programs in the Workplace
General
course description
There are many steps that need to be taken
before establishing a CISM/peer support
program in the workplace. These include
the ensuring of senior staff support, determining
the kind of program that will be implemented
together with operating protocols and preparing
the workplace by way of education. Of prime
consideration is the selection and training
of team members, including peer support.
Following training, the program needs to
be launched and people made aware of its
existence and potential value. Finally,
much work is needed to ensure the sustainability
and quality of the service provided. Communication
and feedback throughout the organisation
needs to be maintained. There will be discussion
of problems that have been encountered as
well as lessons learned.
This workshop will be
of interest to people who are planning to
establish a CISM/peer program as well as
those who are involved in an ongoing program.
Topics
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History
of CISM/peer support programs and their
current functioning |
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Steps in establishing
programs in the workplace |
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Selecting and training
program providers, including peer support |
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Launching the program
post-training |
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The roles and activities
of the program co-ordinator |
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On-going training,
supervision and support of peers |
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Policy, record keeping
and evaluation |
Length
of course: 1 day: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 40
Materials
provided: Handouts, certificate of
attendance at the course. |
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Managing Violent and
Potentially Violent Situations
General
course description
Workplaces may require staff to manage violent
or potentially violent situations. This
workshop looks at the issue of violence,
potential violence and how to best prepare
for these circumstances. There is exploration
of the feelings that may be generated when
encountering aggression as well as understanding
of the Assault cycle and how best to communicate
with people on the basis of their level
of escalation. Emphasis is given to communication
skills and how these may be developed. Finally
there is discussion of managing aggression
in groups.
This course is relevant
to staff who, in the course of their work,
may be exposed to people who are physically
or verbally violent. This includes disability,
health and welfare agencies, emergency services,
rehabilitation staff, corrective services,
protective services, staff in the education
sector and employees from the private sector.
Topics
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Managing
your own feelings in difficult circumstances |
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Minimizing risk-strategies
for making it less likely that a difficult
situation will occur |
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Legal issues |
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The Assault cycle
and how to communicate with individuals
according to where they are on the cycle |
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Communication skills
and strategies to use in a crisis |
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General principles
to consider when dealing with a person
who is difficult |
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Managing aggression
in group |
Length
of course: 1 day: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 40
Materials
provided: Handouts, certificate of
attendance at the course. |
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Strategic Response to Crisis
General
course description
Effective early intervention programs need to know what sequence of crisis intervention processes to
use, for which individuals or groups, at what times and under what circumstances.
Topics
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Assess both crisis situations and the effects of critical incidents on people involved
in those situations. |
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Create an effective plan of action to assist those in crisis. |
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Strategically plan and use tactical decision making are emphasized as rationales for
choosing one set of crisis intervention processes over another. |
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Sequence processes |
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Complete a series of exercises designed to sharpen their assessment and crisis planning skills. |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 40
Materials
provided: Handout of power point
presentation, certificate of attendance
at the course. |
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Suicide Prevention,
Intervention and Support
General
course description
Why do people kill themselves? How do I
ask someone if they are feeling suicidal?
What do I do if they say they ARE suicidal?
How do I deal with the strong emotions suicide
generates?
This training will provide
answers for these and other questions many
of us have about suicide. I will provide
you with basic information about suicide
as well as help you develop practical skills
for prevention, intervention and postvention.
Small group role plays will allow you to
apply the suggested techniques as you learn
them. We will also develop a short educational
briefing about suicide which you can give
to your local agencies.
This training is open
to anyone who wishes to learn more about
intervening across the suicide spectrum.
Professionals from the fields of emergency
services, security, human resources, EAP,
education, and mental health may all benefit.
Topics
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Scope
of the suicide problem |
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Statistical patterns |
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Common myths about
suicide |
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Motivations for suicide |
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Attitudes about suicide |
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Small group role
plays |
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Effective communication
skills |
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Dealing with strong
emotions |
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Problem solving skills |
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Small group role
plays |
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Intervention skills |
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Referrals |
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Postvention and aftercare |
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Care for the caregivers |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 50
Materials
provided: Handouts, ICISF Text and
certificate of attendance at the course. |
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Pastoral Crisis Intervention
General
course description
Intervention represents a powerful addition
to traditional community and organizational
psychological support resources. The purpose
of this two-day workshop is to assist the
participants in learning how pastoral interventions
and traditional psychological crisis interventions
may be effectively integrated. Chaplains,
pastoral counselors, mental health professionals,
ministers, and anyone interested in the
use of faith-based resources in healing
should find this course of interest. (13
contact hours; 1.3 General CEUs from UMBC)
Topics
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Nature
of psychological crisis |
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Crisis Intervention |
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Critical Incident
Stress Management (CISM) |
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Overview of faith-based
healing: Nature and research |
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Applications of pastoral
crisis intervention |
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Pastoral crisis assessment:
The "crisis of faith" |
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Mechanisms of pastoral
crisis intervention |
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The role
of religion |
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Mechanisms of traditional
crisis intervention |
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Indications and contraindications |
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Practice in pastoral
crisis intervention |
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Most challenging
applications |
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Common problems encountered
in pastoral crisis intervention |
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Psychological triaging |
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Common psychological
reactions during crisis |
Length
of course: 2 days: 9.00 am –
5.00 pm each day
No.
of participants: 10 to 50
Materials
provided: Handouts, ICISF Text and
certificate of attendance at the course. |
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